Privacy Policy for Nandi Wahan Driver
Effective Date:
1. Introduction
Welcome to Nandi Wahan Driver ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application ("App") and services.
2. Information We Collect
To provide you with a seamless ride experience, we may collect the following types of information:
a. Personal Information:
- Name: To personalize your account and identify you.
- Contact Information: Including phone number and email address, for communication purposes.
- Profile Information: Such as your profile photo, vehicle details, and driver’s license information.
b. Location Data:
- GPS Location: To match you with nearby ride requests and provide accurate pickup and drop-off locations.
- Background Location: Used to improve service efficiency by ensuring drivers can receive ride requests even when the app is not actively in use.
c. Payment Information:
- Transaction Data: We collect details of your ride payments, but do not store payment card details on our servers.
d. Usage Data:
- Information about how you interact with the app, including logs, preferences, and in-app activity.
3. How We Use Your Information
- Provide Services: Connect drivers with customers for ride services.
- Location Matching: Use your real-time location to efficiently match you with customers and provide accurate route navigation.
- Improve Our Services: Analyze usage data to enhance app performance and user experience.
- Communicate with You: Send important updates, notifications, and customer support messages.
- Compliance: Ensure compliance with local regulations and legal requirements.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- With Customers: Your name, profile photo, and vehicle details are shared with customers for identification and communication purposes during a ride.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating the app, processing payments, or conducting analytics.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our users or the public.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Rights
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your data, subject to certain conditions.
- Objection: Object to the processing of your data in certain circumstances.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app and will take effect upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email:
nandivahan55@gmail.com
- Phone: 7970292029